Frequently asked questions

Yes, but you need to call ahead to ensure that we have permission to do so. You must indicate which pharmacy of preference you want your shopper to pick the meds from.

Please contact us to see what the delivery cost would be and if there is a shopper available to service you.

Your shopper will contact you to see if an alternative product can be substituted. An additional charge will be applied if the shopper is requested to go to another store.

No, this is a cash only service.

Certainly, please contact us to see if we have a shopper available and what the cost would be. Depending on requests we may organize a weekly Rivas run.

Your shopper will collect an estimated amount from you based on what you are requesting. Typically, a 30% upcharge to cover the products requested and the delivery charge. The shopper will provide you a receipt of how much money was collected. The shopper will return with your items and a receipt including refund of payment overage. If estimated amount was under total costs the remaining balance will be collected upon delivery.

Once you place an order your shopper will contact you via phone to confirm the order and the shopper will answer any questions you have. The shopper will then meet you shortly to collect your estimated costs and your items will be delivered in a timely fashion. If the delivery is requested from Rivas the time frame will be longer.

When you receive your goods it is up to you to cleanse the surfaces. Make sure to wash your hands after handling your goods and money. Also, do not touch your personal shopper or invite them into your house.